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How Using Slack Can Help Your Nonprofit

Tired of the struggle to sift through your unread emails, while relentlessly organizing your conversations and tasks? Slack is the perfect tool to facilitate your nonprofit’s internal communications and take the pressure off your inbox.

What is Slack?

Slack is a web and mobile-based communications app in which your nonprofit can engage in team communications using organized channels, send direct messages, share files, and make calls. Everything is searchable.

Slack is great for any business, as it can help team members delegate tasks, work together, share ideas, and ask questions from one another without in-person interruptions or cluttering anyone’s inbox.

 

A look inside the app

Take a tour on of the app, a video by Slack

The Slack app functions much like an advanced chat room, where users can create simple profiles and communicate through chats enhanced by expressive features which include emojis, giphys, and hastags. At its core, it is a fun and easy-to-use chatting tool.

 

So why is this good for your nonprofit?

Keeping track of a task through email communications is challenging. Threads get lost in inboxes, people forget to hit “reply all”, and all kinds of mishaps can occur. Slack offers a great solution. Using slack keeps conversations organized, and all related files in one place.

 

Slack channels

Use public channels, private channels (where only certain team members have access) and direct messages to communicate with your team. Original image from Slack Help.

The strongest feature of the Slack app is the ability to streamline and organize your team’s communications through channels. A channel consists of a subset of team members who have access to a particular chatroom relevant to their work. This comes in handy for organizations with different departments, or with certain team members working together on a focus project. These channels allow for customized, continuous group communication — without any of the sorting.

Create several different channels with an assigned “owner” who takes responsibility for the channel. You can only access the channels you are invited to, and you also have the ability to create new channels as needed. Within group channels, you can reply to someone’s comment, so the thread of messages is kept organized. You can also message people individually.

 

Here’s an overview of what you can do with Slack:

• Upload and store files
• Make specific mentions of people
• Communicate from anywhere (mobile app)
• Message groups or members directly
• Set reminders for meetings and other deadlines
• Conduct video conferences
• Search messages
• Organize with hashtags
• Pin and star items

 

Build morale

An extra perk is that you can use Slack to help build morale within your organization. You can start a channel that essentially consists of “water cooler conversation” in which your team can exchange chit chat, share fun videos, exchange team photos, and bond over jokes. And if your team members start to feel distracted, Slack has a “Do Not Disturb” feature that turns off notifications for the app for as long as the feature is enabled.

It’s cheap!

Slack offers special pricing for Nonprofits and Education programs. There is also a free version which works well for small teams, and that alone might suit your organization’s needs.

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Does your nonprofit use Slack? Tell us what you think about it in the comments!